Terms of Service

1) The platform

PinchHitterPool is a coordination platform. We provide tools to organize availability, create shifts, and track engagement status. We are not an employer, staffing agency, or HR department.

2) Your responsibilities

• Provide accurate information in your profile and communications.
• Respect schedules, attendance rules, and engagement workflows.
• Comply with applicable laws and workplace policies.

3) Organizations

Organizations are responsible for defining roles and requirements, ensuring safety, and compensating workers/volunteers when applicable.

4) Payments

Most features are free. Optional subscriptions and add-ons may be offered. When identity verification via CLEAR is enabled, payment is handled by CLEAR.

5) Acceptable use

Don’t abuse the system (spam, fraud, harassment, or attempts to bypass controls). We reserve the right to suspend accounts that compromise trust and safety.

6) Disclaimer

The platform is provided “as is”. We work hard to keep it reliable, but we cannot guarantee uninterrupted service.